Shipping & Returns
All of the products are brand new, top quality electronics: absolutely no closeouts, used electronics, or counterfeits. We offer you a wide-selection of consumer electronic products - all carefully selected with quality in mind, and quality controlled in our warehouse. This is your best opportunity to directly and safely access the Chinese electronics market - all in one place online, without the need to travel to China to find suppliers one by one.
For phones and Tablet PC we sell are guaranteed for six months, and all the accessories we offer are guaranteed for 3 months.Other electronic products such as MP3, MP4 and game consoles have 3 months warranty.We offer the tracking number of your order for free, so that you dear customer can monitor it.
Processing time delivery.
Delivery time is composed of two parts: processing time and shipping time.1. Processing time: Refers when we receive the payment, then we proceed to review the quality of the product and package for shipment concerned. Generally the processing time lasts 1-5 days.2. Time of delivery. Refers when the package was sent to the post office to the main destination, time of arrival at destination will depend on the shipping method you choose.
Free Shipping to Worldwide.
Elfide.com offer free shipping for all products if the package weight is less than 2 kg. In general, the free shipping option is sent via Hong Kong Post airmail or China post and delivery takes about 7-25 days to major destinations. Since all post offices that offer international airmail not guaranteed delivery time of airmail packages, the delivery time is provided for reference only.
If you need a shorter delivery time, please contact the IRC before making payment, so that our consultants can guide you and give you the new price for the fast shipping, your order will automatically be sent by courier to the delivery within 7 to 10 days.
Shipping by land.
For urgent orders, the Expedited Shipping option (which takes 3 to 6 days) is the best choice for you, and we will process your order of priority. User Agreement and Disclaimer
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THE WEBSITE Elfide.com.
Access to and use of this website is subject to the following terms, conditions and all applicable laws. Please review these terms and conditions from time to time, as they are subject to change, alteration, or update at any time at the sole discretion of Elfide.com. If you do not agree with any terms or conditions, you must not use this website.
Customer who purchases the products is responsible for payment of customs duties and processing possible.Customers are required to monitor their packages using the tracking number that was given. If there is any delay in receiving a package, you must contact the designated courier services agency or immediately inform the customer service, in order to investigate the cause of the delay.We are not responsible if the package is sent back to us, damaged or confiscated due to problems with customs clearance. Therefore, please check with your country's custom for their specific customs laws.We are not responsible for damaged packages or those shipped back to us in the event that the designated courier service fail after several attempts to deliver the package (s) due to your absence to collect the package (s) from the given destination (address and postcode).The responsibility of Elfide.com ends when the product is received by the customer at the address.